Business Effectiveness Training

Quality workforce solutions that will not bust your budget. Outstanding, experienced training professionals with years of professional, real world experience. We have the experience to customize training solutions to meet the needs of your workforce. Develop your workforce with essential skills that will boost employee performance.

Organizational Learning


Employees are the outward face of your company. You want the best people on your team because in the end, they are a reflection of you and your company.

Successful organizations who design a culture of learning and development find great success with their investment. These organizations report improvements in consistency, business process improvements, an increase in productivity, increased performance as well as a decrease in skills gaps and organizational accidents. These organizations also report higher employee engagement and decreased turnover and recruiting efforts.

PDI offers a wide variety of engaging and relevant topics that allow employees opportunities to grow and develop their talent and address skill gaps. From an entry-level employee to the CEO, PDI has course offerings to fit everyone and that can be tailored to your organization’s needs.

Workshops Catalog »

Professional and Staff Development
Professional development helps employees continue to not only be competent in their profession, but also excel in it. Learning should be an ongoing process that continues throughout an individual’s career. By providing opportunities for professional development, employers are investing in their employees and ultimately strengthening the backbone of the business.

Course offerings are held at ICC North campus facilities or onsite at your organization. Courses can also be customized to meet your organization’s needs.

Our Course Offerings:
Over and Above Customer Service
Business Writing
Effective Communication
Cultural Intelligence
Strengths Finder
Problem Solving/Decision Making
Managing Priorities
Habits for Success
Meetings and Presentations
Emotional Intelligence
Accounting Crash Course

Professional Development Workshops Catalog »

Management and Leadership
For most people, leadership is a skill that must be developed and nurtured throughout a career. Often, we promote our most skilled employees but do not equip them with the tools to be effective leaders. Organizations often neglect investing in their high potential employees and our seasoned managers thus increasing the likelihood that they will disengage and leave, taking their talent and potential with them.

Course offerings are held at ICC North campus facilities or onsite at your organization. Courses can also be customized to meet your organization’s needs.

Our Course Offerings:

Management and Leadership Workshops Catalog »

Results that make an impact

Partner with us and we will help you create a culture of engagement and lifelong learning in your organization. Whether you need to update the skill sets of your current employees, onboard new employees the right way, or reduce employee turnover, we can help. Start a conversation today and see how we can customize training specifically for your organization.

Here is the personalized service you will come to expect:
1. Assessment
  • Discuss your training needs including details about your organization, scope, culture, demographics, and other features that make your organization unique.
2. Define the Learning Objectives
  • Collaborate to determine training goals and outcomes, which support your business.
3. Gap Analysis
  • Establish your organization’s skills baseline and the type of training that is needed from an outcomes standpoint.
4. Training
  • Deliver customized training that addresses your skills gap and other needs
5. Post Analysis
  • Determine how our training decreased your employees’ skills gap and met your objectives.

For more information about Organizational Learning workshops contact:

Julie Howar
Phone: 309-690-6909
Email: [email protected]


In the event a participant must reschedule or cancel, the participant must notify the Professional Development Institute (309-690-6900) at least 5 business days prior to all workshops. Cancellations made with less than 5 business days notice will be charged the full amount. You may, however, substitute another person in your place without additional charge.

Day Trip Cancellation Policy
To receive a full refund you must cancel all day trips at least 15 days prior to the day of the trip.

If your payment was made with a credit card, your refund will be issued back to your credit card. If your payment was made with cash or check, a refund check will be issued to you.

Note: We reserve the right to cancel workshops due to insufficient enrollment. In the event of a cancellation, you will be notified and workshop fees will be refunded.