Business Effectiveness Training

Whether you're looking to brush up on your business skills or find a comprehensive program for your staff, the Business Effectiveness division of the Professional Development Institute has a program for you. Topics include:

  • Leadership & Supervision
  • Sales
  • Customer Service
  • Personal Business Coaching
  • Foreign Language and Culture
  • Project Management
  • Diversity
  • Business Writing and Communications

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TAP Review

Review for the exam that all college students must pass in order to get their teaching license in the state of Illinois.

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Inspiring Leadership Certificate Program

Looking for a way to boost your leadership skills and receive a recognized certificate from ICC's Professional Development Institute? The Inspiring Leadership Certificate Program creates the framework for inspiring leadership and allows you to customize your workshops based on individual interests or needs. Workshops can be taken individually for those participants who want to solidify their understanding of leadership concepts.

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Customized Training

Workshops on various business topics can be customized to meet company requirements. We specialize in hands-on activities, practical discussions with real-world examples and the opportunity to work with area experts.

Topics such as:

  • Resolving Conflict
  • Change Management
  • Over and Above Customer Service
  • Business Writing
  • Coaching and Mentoring
  • Selling with Style
  • R.E.S.P.E.C.T (Encouraging Diversity)
  • Spanish for the workplace
  • What your Boss Wants You to Know about Business
  • Business Ethics
  • Introduction to Project Management

For more information about customizing programs or workshops contact:

Ellen George
Phone: 309-690-6909
Email: egeorge@icc.edu

"Eat, Learn, Grow" Sessions

Watch for our Webinars and classroom lunchtime sessions throughout the year on various business and information technology topics

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Cancellations
In the event a participant must reschedule or cancel, the participant must notify the Professional Development Institute (309-690-6900) at least 5 business days prior to all workshops. Cancellations made with less than 5 business days notice will be charged the full amount. You may, however, substitute another person in your place without additional charge.

Refunds
If your payment was made with a credit card, your refund will be issued back to your credit card. If your payment was made with cash or check, a refund check will be issued to you.

Note: We reserve the right to cancel workshops due to insufficient enrollment. In the event of a cancellation, you will be notified and workshop fees will be refunded.