In the event a participant must reschedule or cancel, the participant must notify Adult Community Programs (309-690-6900) at least 5 business days in advance prior to all workshops/trips. Cancellations made with less than 5 business days notice will be charged the full amount. You may, however, substitute another person in your place without additional charge.
Cancellation/Refund Policy for Day Trips
To receive a full refund you must cancel all day trips at least 15 days prior to the day of the trip.
If your payment was made with a credit card, your refund will be issued back to your credit card. If your payment was made with cash or check, a refund check will be issued to you.
Note: We reserve the right to cancel workshops due to insufficient enrollment. In the event of a cancellation, you will be notified and workshop fees will be refunded.