Cancellation/Refund Policy

Cancellations
In the event a participant must reschedule or cancel, the participant must notify Adult Community Programs (309-690-6900) at least 5 business days in advance prior to all workshops/trips. Cancellations made with less than 5 business days notice will be charged the full amount. You may, however, substitute another person in your place without additional charge.

Cancellation/Refund Policy for Day Trips
To receive a full refund you must cancel all day trips at least 15 days prior to the day of the trip.

Refunds
If your payment was made with a credit card, your refund will be issued back to your credit card. If your payment was made with cash or check, a refund check will be issued to you.

Note: If a workshop has insufficient enrollment, the workshop will be cancelled. The number of paid registrations is used to make this decision. The decision to cancel will be made during the week prior to the first class meeting. Day trip cancellation decisions will be made based on destination registration deadlines. In the event of a cancellation, you will be notified and workshop fees will be refunded.